Mediation
Workplace conflict causes so much damage to employee relations and hinders productivity.
Our Board Certified Mediators and Mediation Coaches can:
-
- Conduct mediations with disputing parties to bring about Win/Win scenarios for disputants and the company.
- Support negotiations and bi-lateral conversations with employee representatives
- Facilitate team building and brainstorming sessions using the Principled Mediation process
Industrial Relations
With more than 30 years of experience in Industrial Relations, we offer end to end support to effectively manage Employer/Employee relations in Unionized and Non-unionized environments.
Our experts can:
-
- Support and guide in the collective bargaining process
- Advise your team on employee issues to prevent errors that may result in litigation
- Represent your company in disciplinary hearings, at the Ministry of Labour and the Industrial Court and more….
Leadership Development
A culture of leadership development engages all the skills, talents and passions of your team to achieve the organization’s goals.
We coach your team leaders and team members at various levels in the company:
- First to identify the success stories and the stumbling blocks throughout the operations
- Then to support leaders and team members with proven strategies and techniques to improve how they engage and take on tasks every day.
- Finally, we work with them to establish a method to ensure their success every day; from effective communication, to strategy implementation, to measuring performance – leadership development that makes success a habit.
“Tip of the Spear” Performance Improvement
Our Tip of the Spear approach to Performance Improvement goes deep into the heart of your operations, across functions and services to identify the pain points and critical success secrets of your key performers and creates standard protocols to give the results you want every time.
Our consultants will:
- Conduct a business analysis to understand your company goals, where you are in attaining them and what you need to take you there
- Identify the superstar employees who bring the results you want to see consistently and find out what gives them these results
- Create an easy to implement plan for replicating the secrets to your success and intertwining Human Performance Improvement methodologies for making the change stick.
Strategic HR Planning
Your Competitiveness relies on your people’s ability to anticipate the needs of your customers and respond quickly. Our experts will help you to align you Human Resource plan with your Company’s goals and ensure that your team lives the values you promote.
Let us help you to:
- Adopt a company-wide focus on achieving the results you want
- Give team leaders the tools to manage staff effectively
- Create a culture that measures and promotes high performance and initiative