The training session allowed open discussion among managers to discuss internal issues

It reinforced my role as a supervisor in terms of delegation. I usually get too involved in doing the work rather than delegating and managing.

Yes, this session gave me a better understanding some of the new roles as a supervisor

The encouragement to interact and share. Making persons comfortable to speak publicly. Addressing some of the real conflicts raised.

I enjoyed the In-house sessions, the safe-zone concept, and challenge to senior staff ensured an unbiased training session.

The interactions positive and negative that drove home the ideas.

How to deal with conflict, delegation of the work, showing a united front as a management team, the importance of communication

The workshop presented relatable situations which taught me how to best approach them in reality

The discussion on conflict resolution and delegation, and time management. I also liked the discussion on principled mediation.

Facilitator made it an easy environment for frank discussions. Role playing to see how people react to different situations.